EVERYBODY LOVES EVERYBODY
everybodyloveseverybody.co · hello@everybodyloveseverybody.co
Shipping Policy
Last updated: July 2026 · Everybody Loves Everybody
This policy covers physical products shipped from the ELE Collective (patches, goods, and DIY mending kits) and garments returned through the Mail & Mend service.
DIGITAL PRODUCTS
Workbooks and other digital downloads are delivered by email immediately after payment. No shipping involved.
PHYSICAL PRODUCTS - ELE COLLECTIVE
We currently ship from Northwest Indiana, USA.
Processing time: 3–5 business days before your order ships.
Domestic shipping (US): estimated 5–10 business days via USPS.
International shipping: available to select countries. Estimated 10–21 business days. Customs fees and import duties are the buyer's responsibility.
You'll receive a tracking number by email when your order ships.
MAIL & MEND — SENDING YOUR GARMENT TO US
Shipping instructions are provided after your inquiry is accepted and the scope is agreed — we don't accept garments without a confirmed inquiry first.
You are responsible for packaging your garment safely and for the cost of shipping it to us.
We strongly recommend using tracked shipping and purchasing insurance for garments valued over $100. ELE is not liable for damage or loss that occurs during transit to us.
MAIL & MEND — RETURN SHIPPING
Return shipping back to you is included in your quoted price unless otherwise stated.
We ship returned garments via USPS with tracking. Insurance is included for repairs valued over $200.
LOST OR DAMAGED PACKAGES
If your package arrives damaged, email us within 7 days with photos. We'll work with you to resolve it.
If a package is lost in transit, email us and we'll open an investigation with the carrier. We'll do our best to make it right.
CONTACT
hello@everybodyloveseverybody.co — we'll respond within 48 hours.